About

Imani Lea Brown is a seasoned content strategist and documentation specialist with over 25 years of experience helping service-based businesses clarify their message, build scalable systems, and optimize their online presence. Her expertise spans digital content strategy, SOP development, technical documentation, and enablement solutions that support training, onboarding, and customer success.

She holds a degree in English from the University of California, Berkeley, and is a certified Scrum Product Owner through Agile Learning Labs. Throughout her career, Imani has led cross-functional teams and spearheaded documentation initiatives that drive operational efficiency, process clarity, and user-centered design.

Known for her thoughtful approach, clear communication, and systems thinking, Imani is praised by collaborators as “trustworthy, approachable, and professionally objective.” She creates calm and clarity in complex environments, delivering materials and systems that make teams more confident and work more manageable.